Returns & Exchanges

At Magic Hands Jewelry, we want you to be completely enchanted by your purchase. If you are not satisfied, we offer a 30-day window for returns and exchanges on all unworn, handcrafted pieces.

Return Process

  • 1.
    Initiate Your Request

    Visit our online returns portal with your order number and email address to select the items you wish to return or exchange.

  • 2.
    Prepare Your Package

    Carefully place the jewelry in its original velvet pouch and box to ensure it remains protected during transit.

  • 3.
    Attach Shipping Label

    Print the prepaid shipping label provided via email and securely affix it to the outside of your return mailer.

  • 4.
    Receive Your Refund

    Once our artisans inspect the returned item, we will process your refund or ship your new selection within 5-7 business days.