Frequently Asked Questions
Everything you need to know about our handcrafted treasures.
What materials are used in Magic Hands Jewelry?
We use high-quality materials including 14k gold plating, 925 sterling silver, and ethically sourced gemstones to ensure long-lasting brilliance and durability.
How should I care for my jewelry?
To maintain the shine, avoid contact with water, perfumes, and lotions. Store your pieces in a cool, dry place, preferably in the original Magic Hands pouch provided.
How long does shipping take?
Standard shipping typically takes 3-7 business days within the domestic region. International orders may take 10-21 business days depending on the destination.
What is your return policy?
We offer a 30-day return policy for most items in their original, unworn condition. Please note that for hygiene reasons, earrings are final sale.
Do you offer a warranty on your pieces?
Yes, all Magic Hands Jewelry comes with a 6-month warranty covering manufacturing defects. This does not cover accidental damage or natural wear and tear.
Can I track my order?
Once your order has shipped, you will receive a confirmation email containing a tracking number and a link to monitor your package's journey.